Many organizations have begun implementing Microsoft Teams 2.0 since its release, and I recently noticed the location for Teams cache has changed and it seems to be official documentation is unavailable as of now. I found few steps to clear the teams cache for new version and that really worked.
- Exit Microsoft Teams, right-click the Teams icon in the taskbar, and then select Quit.
- Open the Run dialog box by pressing the Windows key + R.
- In the Run dialog box, copy/paste below text:
- C:\Users\%Username%\AppData\Local\Packages\MSTeams_8wekyb3d8bbwe
- Delete all the files and folders from this directory.
- Restart the Teams client.
Microsoft Teams new 2.1 cache folder-
Microsoft Teams classic cache folder –
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